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Shipping & Delivery

1. SHIPPING & DELIVERY POLICY

We provide U$10 flat rate worldwide shipping for all our products and packages.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

For all deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and we will have emailed you a tracking number to track your order.

3. TAXES, DUTIES & TARIFFS

For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

4. MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards and American Express.

We believe, that “One Polkatta (Coconut Shell) at a time!” will go a long way in changing habits and life styles

Location

Colombo, Sri Lanka

Say Hello

hello@polkatta.com

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